Our integrative health clinic has an opening to begin training soon for an industrious, experienced, well-organized and professional naturopathic medical receptionist. Our goal is to establish a self-affirmed team member in the art of caring for people, and a passion for naturopathic medicine, with the skills to be a solo employee in a small private practice office setting.

Position: Medical Receptionist (Naturopathic Small Business)

Position Overview:

This position is for a small business as customer service front desk support, naturopathic medical assistant, and administrative duties position.
The office is open Monday through Friday.
Must have reliable transportation and impeccable attendance.

The successful candidate will perform various administrative and patient service tasks including:

Greets and checks-in patients, ensuring accurate and up-to-date patient information.
Answers phone calls and schedules appointments.
Prepares examination rooms and ensures cleanliness and organization.
Prepares all patient labs and records for doctor’s scheduled appointments daily in the EMR.
Keeps patient appointments on schedule by notifying provider of patient's arrival.
Obtains revenue by recording and updating financial information and collecting patient charges.
Maintains business inventory (lab kits, office suplies) and equipment by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies; unpacking and placing orders in dispensary.
Handles administrative tasks such as filing, faxing, and scanning documents.
Protects patients' rights by maintaining confidentiality of personal and financial information.
Performs vitals on patients.
Adminsters intramuscular injections.
Maintains operations by following policies and procedures.
Contributes to team effort by accomplishing related results as needed.
Collecting and sorting mail.

Requirements:

Must be proficient in standard business and office applications; i.e. Word, Quick Books, Email, EMR (Practice Fusion).
Must have 4 years experience in a medical office reception setting.
Must be able to wear a mask during office hours, if needed.
The ideal candidate will be high energy, patient, friendly, compassionate, positive, punctual, proactive, and extremely detail-oriented, and like to work with the public. This is a 1 doctor office with 2 employees.
Experience with supplement sales and in a cash-based medical practice is a plus.
Knowledge of Naturopathic Medicine and NDs (Naturopathic Doctors) is preferred.
Strong communication skills, both verbal and written.

Benefits:

Wellness program and screens in office.
IRA matching program after 2 years of employment.
Free parking.
Paid training.
Training on-site.

Hours:

Mondays, Wednesdays and Thursdays 9:30am-6:15, and Fridays 9:30-5:30.
28-32 hours weekly.
Training will begin in-office within the next 2 weeks.
Lunch daily: 1:15 pm-2:15 pm.
Our website: www.integrativehi.com.

Wages:

$18-20/ hour based on experience in a cash-based practice and with Naturopathic Medicine.

Additional Requirements:

Must have exceptional reliability as this position is the only on site staff member for support of practitioners.
Must have reliable transportation and be punctual.
Knowledge of Naturopathic Medicine preferred.
4 years medical office experience a must.
Excellent people skills and ability to work with patients with compassion.
Dynamic personality and positive attitude.
Ability to work on own.
Professional appearance, speech, and attire.
High School Diploma or equivalent. Higher degree coursework preferred.
Familiarity with the basic philosophies of Natural Medicine and various modalities offered.
Must have excellent English language skills, both written and verbal.
Ability to multitask and handle a busy work environment.
Although we try to have a set schedule, flexibility will be necessary to help cover vacations.

Healthcare setting:

Private practice.
Medical specialties: Primary Care, Holistic Medicine, Naturopathic Medicine.

Integrative Health Institutes

Medical Receptionist and Medical Assistant (Naturopathic Medicine)

About the Job